Japan’s largest online marketplace for massage therapy is facing criticism for not disclosing the names of its sellers.
The company, ShoppePlus, lists a number of massage therapists and foot massage machines on its website, but it only gives consumers the option to buy them by clicking on a small red button in the top right corner.
The sellers have not revealed their names and the firm has not responded to questions from News24 about the disclosure issue.
According to its website: “Shoppeplus is a global marketplace that offers a wide variety of products and services for the comfort of people who want to enjoy a massage.
This marketplace is one of the largest online retailers for massage services in the world.
We make it possible for people to find and purchase a variety of quality services, both in Japan and abroad.”
However, when asked about the issue, the company told News24 that it has received several complaints from customers and is “investigating the matter”.
The company did not immediately respond to a request for comment.